This privacy policy describes how to collect and process personal data about users (hereinafer the "User (s)") of the crpce.com website (the "Site").

Who is in charge of the processing ?

The processing of personal data is implemented by Dr. Massou Cohen, 61 Avenue Franklin D. Roosevelt - 75008 Paris acting as the controller.

As a data controller, we aim to protect the privacy of users of the Site as part of the European and French regulations on personal data.

What personal data are we collecting?

We collect certain personal data entered directly by the User when filling in their contact details (last name, first name, email and the reason for the consultation via the contact form).

Other data may be collected during the visit of the User on the Site such as:

  • The IP address.
  • User navigation data (visited sites, etc.) as mentioned in more detail below.

Why is my personal data collected, by whom and for what purposes?

We collect your personal data in order to provide you with the best possible service. The list below provides you an overview of how your personal data is handled as part of the service we provide.

The sending of a newsletter Data

  • collected: Email address.
  • Data user: The Clinic des Champs-Elysées.
  • Purpose: To provide you with relevant information regarding the news of the Clinique des Champs-Elysees with your consent.
  • Shelf life: 2 years after your last contact or any other period required by law.

Sending an Email

  • Data collected: Civility, Surname and first name, email address. Data
  • user: The Clinic des Champs-Elysées.
  • The purpose: To answer your request by email. Retention
  • time: Deleted the day of the response.

Downloading a brochure

  • Data collected: Civility, Surname and first name, email address, subject of the request.
  • User: The Clinic des Champs-Elysées.
  • Purpose: To give you a download link to the brochure you requested.
  • Retention time: Deleted the day of the response.

Making appointments

  • Data collected: Name and surname, email address, telephone number, date of birth, reason for the consultation.
  • Data user: The Clinique des Champs-Elysées uses the services of Doctolib to make appointments online. Patient data is not stored here.
  • Purpose: To respond to your request for an appointment.
  • Shelf life: 2 years after last contact with you or any other period required by law.

Improved service provided on the site

  • Data collected: IP address, user navigation data (pages accessed, etc.), terminal browser version.
  • Data user: The Clinic des Champs-Elysées.
  • Purpose: Follow your navigation on the Site to understand your journey and enhance your experience later on the Site, and build statistics on the Site.
  • Shelf life: 13 months.

How long is my personal data retained?

We will only keep your personal information for as long as is strictly necessary for the purposes stated above or in order to comply with our legal obligations (see above).

Who are my personal data shared with?

We do not share your personal data with third parties in the following limited instances:

  • Transmission of your contact data to a third party provider in charge of emailing held to a confidentiality obligation in order to send you newsletters.
  • Hosting of your data by a hosting provider located in the European Union who is responsible for ensuring the confidentiality of the data;
  • Hosting of your data by a hosting provider located in the European Union who is responsible for ensuring the confidentiality of the data;
  • Communication of your personal data to our external advisers (lawyers, accountants, auditors, etc.) bound to an obligation of confidentiality;

What are my rights and how can I exercise them?

In compliance with the General Data Protection Regulations (GDPR), you have the right to access, rectify, erase, limit the processing, opposition and portability of data.

To claim your rights, please contact the controller at the following address: personaldata@crpce.com.

If you believe that your rights have not been upheld, you can also make a complaint to the CNIL or to any other competent authority.

Finally, you can choose not to give us your personal information.

How may I withdraw my consent to the processing of my personal data?

If you plan to use any of our services (such as the newsletter), we will ask for your express consent for the processing of your personal data.

The withdrawal of consents by a User will have no effect on the experience offered on our Site outside the scope of treatment concerned.

At any time, each User can withdraw its consent as follows:

  • Newsletter: an unsubscription link is at the bottom of each email;
  • Cookies: You can change the settings of cookies by clicking on the following link in your browser

Firefox
Chrome
Safari
Edge
Internet Explorer

How to know more about the management of personal data?

You will find out about the RGPD, your rights and how to execute them on the CNIL website as well as in the following sections: .

As in the following headings:

What are the cookies used on the site?

Cookies are stored on your computer during the consultation of our Site. They automatically send some navigation data to us.

A cookie is a text file that the server (Site) you access stores on your hard drive or in the memory of your browser and enables its issuer to recognize the terminal in which it is registered during the duration of validity or registration of the cookie.

Some cookies, called functional cookies, are necessary for the use of the Web (session cookies, for example), while others (audience measurement, targeted advertising), for which your permission is needed, make it possible to refine and modify the content displayed on the Site.

In this section, you can find a list of cookies on the Web, their utility and their length of validity:

Google Analytics

  • The purpose: Navigation / measurement of audience on the Site.
  • Validity period: 13 months.

YouTube Analytics

  • The purpose: Navigation / measurement of audience on the Site.
  • Validity period: 13 months.

Social Networks (Google+, Facebook, Twitter)

  • The purpose: Sharing a page on the Site.
  • Validity period: 13 months.

Once the User has accepted the deposit of all or some cookies, the User's Internet browser automatically sends us information, such as his Internet Protocol (IP) address, the browser version of the terminal he uses. and his journey on the Site (pages visited).

You can configure your browser at any time to receive a notification when a cookie is sent or to oppose the use of cookies.

If most browsers are set by default and allow the installation of all cookies, you have the choice, if you wish, to choose to accept the deposit of all cookies, or to reject them systematically, or, again, to choose which cookies you accept according to their transmitters, and to do so by setting certain settings. We draw your attention to the fact that by opposing the deposit of strictly technical cookies, your experience could be impacted.

We notify you that you can change your consent at any time by adjusting the settings.

Can this policy be changed?

We may need to make adjustments and amend this Privacy Policy. All changes will be effective upon publishing these revisions. If any changes are important, we will inform our Users by sending a notification to the email address you have given or by posting a note on our Site. Please visit our Privacy Policy periodically to review the current version of the Privacy Policy.